
A guest aboard the Carnival Firenze recently reported a frustrating experience with the ship's Dreams Studio photography service. According to the passenger, a photographer deleted nearly $1,000 worth of photos immediately after the guest expressed hesitation regarding the high price point. The incident occurred during a recent sailing, leaving the couple without the images they had just taken. While the cruise line advertises a private and laid-back review process, this account suggests a much more pressured interaction. Have you ever felt pressured by cruise line staff to make a purchase?
Source: https://www.thetravel.com/carnival-cruise-line-abruptly-deletes-guests-1000-worth-of-photos/
