Received an email from Royal Caribbean today about them having to shutdown operations due to the coronavirus outbreak. It seems to addressed to Crown & Anchor Society members in particular.
Dear ***,
Your inbox is full of emails from various companies, and I debated adding to that.
But as Royal Caribbean has processed the thousands of emails, calls and messages about cruise cancellations around the world, one continued trend has kept us going. That’s the outpouring of support from our Crown & Anchor Society members and guests. I wanted to reach out to say thank you for that, from the entire Royal Caribbean family.
Your words of encouragement and the memories you’ve been sharing have been uplifting to our employees during these times - and I hope you have found something positive in them too. Like throwback posts about your past Royal Caribbean vacations and how you can’t wait to get back to Oasis Class, Perfect Day at CocoCay, and everywhere else you have traveled with us. And your many wishes that we’ll be back in operation for milestones like birthdays and anniversaries. Thank you for continuing to consider us for your special moments. We are privileged to serve you.
Suspending our entire operation, while an extremely hard and stunning decision to make, was the clear choice. The whole world is grappling with the unprecedented. We all must do everything we can to contain this virus.
Royal Caribbean has a history of supporting communities in tough times, weathering the storm - sometimes, literal hurricanes - to come out stronger and wiser. Many of you have been through it with us. There’s a destination waiting on the other side of this, and I can’t wait to get there - together.
Stay safe everyone.
Michael
Michael Bayley
President & CEO
Royal Caribbean International
It's sad but hopefully COVID-19 will be defeated sooner than later, and that we can go on a Royal Caribbean cruise soon after that.
